Support and Contact Center

Instax Camera Service

FUJIFILM Canada is dedicated to providing responsive, quality focused repair services for our FUJIFILM camera owners. That's why we provide two ways to obtain service for your camera; you can bring the unit to your local FUJIFILM dealer or you can send it directly to FUJIFILM Canada Inc.

Please contact our technical support team before sending your camera to our repair center located in Mississauga, Ontario.

You can contact us via:

Telephone: 1-800-461-0416

Not sure if your camera is still under warranty? Click HERE for more information on Fujifilm's warranty.
For help resolving your issue, you may try the options below:

If your product is under warranty, FUJIFILM will repair and/or replace (with a unit of like condition which may be recertified), a defective Product that is returned, postpaid and insured, by the original en user purchaser, within the Warranty Period to an authorized FUJIFILM Repair Center. The Product must be accompanied by written evidence of the date of purchase, such as the original dated sales receipt. FUJIFILM Canada Inc. may, at its discretion, refuse to honour the warranty of any product which was not imported to Canada by FUJIFILM Canada Inc. and sold by FUJIFILM Canada Inc. to its authorized resellers.

If our technical support team advises you to send in your Instax instant camera, please follow the packaging/shipping instructions and send your camera to the following address:

Please send your camera to the Fujifilm Authorized Service Center nearest you:

Find an Authorized Repair Location Near You

FUJIFILM Canada Inc.
600 Suffolk Court
Mississauga, Ontario L5R 4G4
Attn.: Camera Service Dept.
Phone: 1-800-461-0416