Support

Safeguarding the physical well-being of our employees, contractors and customers is critical to Fujifilm Canada as the world is experiencing the effects of the COVID-19 pandemic. As a result, and in response to mandates issued by various provincial governments (including Ontario), we are temporarily suspending any camera repairs at our Canadian office until further notice.

Please contact Fujifilm Customer Service at 1-800-461-0416 for more information.

We appreciate your understanding during this challenging time.

Digital Cameras

Download Firmware & Software

Software utilities are available here for downloading.

Manuals & Brochures

Owner's manuals and brochures for digital cameras.

Register a Product

Register your camera to gain access to extra benefits.

Warranty Statement

Find out what warranty applies to your Fujifilm camera.

FAQ

Troubleshooting for digital cameras and related products.

Professional X Series support

Click here to receive service and support for your X Series professional camera.

Consumer Digital Camera Repair

Camera in need of repair? See what to do and where to send it.

Repair Status Lookup

Find out the status of your digital camera repair.

FUJIFILM Professional Services

Click here to Sign up today for GFX FPS membership.

FUJIFILM Education Program

Exclusive discounts to faculty and students

Upgrade WCL-X100 & TCL-X100

Get automatic camera recognition of the conversion lens.

Instax Photography

Manuals & Brochures

Owner's manuals and brochures for Instax Cameras.

Instax Camera Repair

Camera in need of repair? See what to do and where to send it.

Warranty Statement

Find out what warranty applies to your Instax camera.

Register a Product

Register your INSTAX product now to receive special offers, product updates, DIY ideas and much more!

Photofinishing

Download Firmware & Software

Software utilities are available here for downloading.

Manuals & Brochures

Owner's manuals and brochures for Photofinishing products.

Browse By Model

Browse for support materials by a list of current & discontinued product models.

Products Repair

Product in need of repair? See what to do and where to send it.

Data Storage

Support and Service

Support and Contact information for Data Storage products

Graphic Systems

Support and Contact

Support and Contact information for Graphic Systems products

Warranty Statement

Find out what warranty applies to consumables products and equipment

If you have any questions about products or services, please contact us.

Contact Us

Click here for online help or call 1-800-461-0416 for questions regarding your digital camera.
Business Hours:
Monday - Friday
8:30am - 5:00pm (EST)
For camera service: fcanrepair@fujifilm.com
For technical support: fcandigitalcameras@fujifilm.com

Unsolicited Ideas Policy

Please review the Unsolicited Ideas Policy of Fujifilm Canada Inc.

Gray Market Products

Product Recall Information